We’re seeking a detail-oriented and committed Virtual Dental Assistant to join our expanding team. In this role, you’ll support our dental office remotely by providing excellent service to patients, ensuring data confidentiality, and maintaining a high standard of professionalism and compliance.
Key Duties:
- Welcome and assist patients online while accurately gathering necessary information
- Respond to inquiries with empathy and professionalism
- Manage calls and coordinate appointment schedules
- Build positive working relationships with dental professionals, patients, and staff
- Maintain organized patient records and generate reports as needed
- Carry out additional administrative duties as assigned
Qualifications:
- A college graduate or has proven customer service experience.
- Excellent written and spoken English communication skills.
- Strong interpersonal skills with a friendly and professional demeanor.
- Ability to work effectively in a remote, team-oriented environment.
- Quick learner with strong analytical and problem-solving skills.
- Proficient in using computers and various online tools.
- Background in a medical-related field is an advantage, but not required.
Training Program:
All successful candidates will undergo a comprehensive training program, covering:
- Basic dental knowledge and terminology
- Effective communication techniques
- Software training tailored to the clinic’s systems
During the training period, you will receive Php 10,000 for the first month.
Additionally, a night premium and internet allowance will be provided during the training period.
Shift Details:
- Shift starts at 11:00 PM and ends at 5:00 AM Philippine time while on training.
- This is a 6-hour shift with a 1-hour break included while on training.
- After the training, the schedule will be a 9-hour shift, including a 1-hour break.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From Php18,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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