Job Summary:
We are hiring CSR (Customer Service Representatives) to serve as the first point of contact for customers, providing product and service information, resolving concerns with accuracy and efficiency, and ensuring overall customer satisfaction. This is a voice and non-voice, back-office role ideal for detail-oriented individuals with basic computer skills.
Responsibilities:
- Accurately input and maintain data in internal systems and databases.
- Verify the accuracy and completeness of received information or documents.
- Perform routine data audits and clean-up tasks.
- Generate basic reports and summaries as needed by supervisors.
- Maintain data confidentiality and adhere to information security policies.
Qualifications:
- Highschool graduates, College level or Fresh graduates (any course)
- Strong attention to detail
- Proficient in Excel or Google Sheets
Working Conditions:
- Office-based
- 8-hour shifts, Monday to Friday
- Computer-based tasks in a quiet environment
- May involve flexible schedules or shifting
Perks You'll Enjoy:
- Competitive salary package
- Comprehensive HMO and health coverage
- Retirement and provident fund access
- Paid training programs
- Government-mandated benefits and 13th month pay
Job Type: Full-time
Pay: Php15,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Work Location: In person
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