Supervisor
Corporate Shared Services Vacancies
Support
Double Dragon Plaza
Job Summary
- Remittance Supervisor – oversee and monitor documentation requirement under FWD-Phama Acoounts with regards to remittances and documents return. Handle reconciliation of Customer Account and any issue of unremitted/unreturned documents by Operation . Supervise team compliance with regard of agreed process.
Duties and Responsibilities
- Supervise and monitor documentation team on proper handling of documents tagging per system, filling if necessary and transmittal to Client
- Generate natiowide Unremitted COD Report for all transaction not yet settled by Operation Team.
- Handles coordination meeting and reconciliation with regards to Unremitted COD Report disposition Nationwide
- Handles coordination for the disposition:
- Problematic Checks and transaction with discrepancy to Operation Nationwide
- NOC/NOD Issuance chargaeable to 3rd Party for RPS preparation
- Handles and prepare Client requirement
- Consolidated Remittance report and remittance Efficiency
- SOA Reconciliation and disposition for settlement of remaining unsettled trans
- Coordinates with otther Department as issue arise:
- Sales – coordination for any requirement of client
- IT – for any technical issue encounted and any system enhancement
- Finance Documentation – documents with collection transmitted by Branch
Qualifications
- At least 3 years experience related to Remittance Accounting
- At least 1 year experience in people management, dealing with others.
- At least 1 year experience in handling SOA reconciliation to customer
- With knowledge in Microsoft Office
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