BASIC FUNCTION:
Responsible for performing routine and intermediate branch and customer services duties: accepts savings and time deposits; processes loan payments and releases; cashes savings withdrawals; assists with vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services; Serves customers by completing account transactions.
KEY RESPONSIBILITIES:
- Receives savings deposits by determining that all necessary deposit documents are in proper form;
- Cashes savings withdrawals; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits;
- May assist in opening and closing the vault daily; assists in balancing vault currency and coin;
- Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority;
- Issues cashier’s check and corporate checks;
- Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated;
- Accepts loan payments;
- Balances cash drawer daily and verifies cash being received and transferred to the vault;
- Provides effective customer service and assists in resolving problems within given authority;
- Records, files, updates information and sorts’ report as required;
- Fully understands opening/closing account procedures, as well as all other security procedures;
- Adheres specifically to all corporate policies and procedures;
- Performs additional duties and responsibilities as directed.
Minimum Requirements
- Graduate of any business-related course, Management or Finance
- With driver's license
- High attention to detail and accuracy
- With excellent time management and multi-tasking skills
- With pleasing personality and customer oriented
- Able to work under pressure
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
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