An Account Specialist is responsible for managing and maintaining client accounts, ensuring accuracy in financial records, and providing customer service related to accounts. Their responsibilities include processing invoices, reconciling accounts, and resolving customer inquiries. Key Responsibilities:
- Account Management: Overseeing client accounts, ensuring accurate and timely billing, and addressing any issues that may arise.
- Financial Record Keeping: Maintaining accurate financial records, including invoices, payments, and other relevant documents.
- Account Reconciliation: Reconciling accounts to ensure accuracy and identify any discrepancies.
- Customer Service: Responding to customer inquiries, resolving complaints, and providing support related to their accounts.
- Financial Data Analysis: Analyzing financial data to identify trends, patterns, and potential issues.
- Reporting: Preparing financial reports and statements as needed.
- Compliance: Ensuring adherence to accounting regulations and procedures.
- Collaboration: Working with other departments, such as sales and customer service, to support the overall business goals.
Skills Required:
- Analytical Skills: Ability to analyze financial data and identify trends.
- Communication Skills: Ability to communicate effectively with clients and internal stakeholders.
- Problem-Solving Skills: Ability to identify and resolve accounting issues.
- Attention to Detail: Ability to work with accuracy and precision.
- Customer Service Skills: Ability to provide excellent customer service.
- Technical Skills: Proficiency in accounting software and systems.
QUALIFICATION:
To become an account specialist, a combination of education, experience, and skills is generally required. A bachelor's degree in business, accounting, finance, or a related field is often preferred, but an associate's degree and relevant experience can also be sufficient. Practical experience in areas like customer service, sales, or client relations is highly valued. Specific skills include strong communication, interpersonal, analytical, and problem-solving abilities. Education and Experience:
- Bachelor's Degree:A bachelor's degree in business, accounting, finance, or a related field is often preferred.
- Associate's Degree:An associate's degree and relevant experience can also be sufficient.
- Practical Experience:Experience in customer service, sales, or client relations is highly valued.
- Industry Certifications:Consider industry certifications for career advancement, such as those offered by the Institute of Finance and Management (IOFM).
- Relevant Software Proficiency:Experience with CRM software, Microsoft Office, and other industry-specific software is also beneficial.
Skills:
- Communication Skills: Strong written and verbal communication skills are essential.
- Interpersonal Skills: The ability to build and maintain strong client relationships is crucial.
- Analytical Skills: Ability to analyze data and provide insights to clients.
- Problem-Solving Skills: Strong problem-solving and decision-making abilities.
- Organizational Skills: Ability to manage multiple client accounts and deadlines.
- Sales Skills: If the role involves sales-related activities, having sales skills is a plus.
- Technical Skills: Proficiency in relevant software and tools used in the industry.
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Fuel discount
- On-site parking
- Transportation service provided
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends
Supplemental Pay:
- 13th month salary
Language:
- English (Preferred)
Work Location: In person
Expected Start Date: 06/09/2025