About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Position Summary:
As the initial point of contact with potential customers, the ideal Sales Development Representative (SDR) should have a solid grasp of the sales process and excel in lead research, relationship-building, and preparing sales closers for success. This role requires a quick learner with excellent communication skills who can effectively present our offerings in an engaging manner. Each prospect represents an opportunity to drive revenue growth, increase customer acquisition, and enhance profitability.
Responsibilities:
- Utilize Salesforce, cold calls, and email to generate new sales opportunities
- Identify the needs of prospects, and suggest appropriate products or services
- Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) customers and sales executives
- Report to sales manager with weekly, monthly, and quarterly results
Qualifications:
- Bachelor's degree in Business or a related field
- Strong communication skills via phone, chat, and email
- Proven, creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization
- Proficiency with Salesforce or other CRM software
- Sales experience in a BPO setting is a must
- B2B experience is preferred.
Supportware is the Service Delivery Partner of Helpware. Supportware's main goal is to provide Helpware, with excellent business process solutions and to achieve the optimum job-person match. On behalf of Supportware Philippines, you can discuss and explore current job opportunities within Helpware.
Work Environment:
As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to providing continuous employment to people, most especially to the ones severely affected by this pandemic. Our policy is our people first, and as such, it is our goal to keep our employees safe during these uncertain times.
Job Type: Permanent
Pay: Up to Php25,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Pay raise
- Promotion to permanent employee
Application Question(s):
- Are you willing to work onsite in IT Park, Cebu City?
- Are you okay with a nightshift schedule?
- When is your availability to start?
Work Location: In person
