Salesforce Core Business Analyst - Associate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

About the Role

We are seeking a motivated and detail-oriented Functional or Core Business Analyst with a focus on Salesforce. The successful candidate will work closely with stakeholders to analyze business processes, gather requirements, and assist in the implementation and optimization of Salesforce solutions to meet business needs.

• Collaborate with business stakeholders to understand their requirements and translate them into functional specifications for Salesforce solutions.
• Assist in the design and implementation of Salesforce configurations, customizations, and integrations.
• Support the development and execution of test plans to ensure the quality and functionality of Salesforce solutions.
• Provide end-user training and support to ensure successful adoption and utilization of Salesforce.
• Participate in project meetings, document meeting notes, and track project progress.
• Conduct data analysis and generate reports to support business decision-making.
• Continuously seek opportunities to improve Salesforce processes and workflows.

About You

• Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
• Required skills: salesforce functional, at least 1 salesforce certification
• At least 2 to 3 years of experience in a Salesforce Business Analyst or Functional role.
• Good understanding of Salesforce platform and its functionalities is a plus.
• Familiarity with Agile methodologies and project management tools (e.g., JIRA, Trello).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Must be willing to work in a hybrid setup, office is based in Makati City.

#PwCSEACPH

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Functional Requirements, Functional Specifications, IT Business Analysis, Salesforce Implementation

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date