The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embark on the journey to transform their operations
Essential Functions
- Support and track the delivery of digital work for aligned clients
- Actively originate and shape digital opportunities for existing and new client base
- Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external)
- Develop the business case for digital opportunities
- Develop Cost structures and benefit models as suits to client needs
- Exposure in Consulting, preferably in L&A domain
- Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, etc.,)
- Work with business leaders to identify and execute transformation opportunities
- Drive cross functional teams to deliver transformation projects
- Maintain awareness of new and emerging solutions and the potential application on operations
- Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition
- Act as business interface for Advance Automation & Robotics and analytics opportunities
- Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal)
- Ability to coach Operations on Change management
Technical Skills:
- Manage team of resources aligned to projects; effectively plan, prioritize and execute everyday project related activities
- Understanding of AI and other automation tools and technologies, domain, etc
- Project management skills to drive digital projects
Process-Specific Skills
- Knowledge of industry domain being aligned to (example, Insurance, Banking, etc)
- Expertise in mapping as-is process, creating future operating model with intervention of technology
- Excellent working knowledge of MS Office – MS Excel, Power Point, Word Doc
Leadership
- Fosters a spirit of collaboration and team work
General
- Conformance to policies / compliances with auditing skills and eye for details
- Ability to coach and give feedback on an ongoing basis.
- Problem solving skills
- Strong written and verbal communication Skills.
Ability to resolve conflicts constructively and lead in a continually challenging environment
Education Requirements
- Knowledge of Digital Interventions such as RPA, Analytics, ML and AI
- PMP / Agile certification would be an added advantage
- Certified Lean Six Sigma Black belt certified
- Evidence of problem-solving analytical mindset
Excellent oral communication and presentation skills
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