PRIMARY RESPONSIBILITIES:
Primarily responsible for providing administrative and clerical support for the Service Operations Department. The duties include general clerical tasks, such as warranty processing, managing projects, opening and distributing mail, organizing files, training support, and conducting general research.
MAJOR RESPONSIBILITIES:
1. Assists in timely warranty processing and submissions.
2. Participates in formulating and implementing training programs.
3. Prepares department trainings such as booking and setup of venue, process accommodation if needed, facilitate request for food and other training materials.
4. Maintains training records (e.g. trainee lists, schedules, attendance sheets)
5. Prepares and disseminates training material (e.g. instructional notes, feedback forms)
6. Acts as a point-of-contact for vendors and participants of technical trainings.
7. Timely submits reports on training activities and results.
8. Ensures that all reports are received from all dealers thru dealer coordinators on or before the deadline.
9. Schedules and coordinates meetings and appointments which includes taking minutes of the meeting.
10. Disseminates emails, correspondence memos, letters, faxes and forms to Dealers.
11. Assists in the preparation of regularly scheduled reports.
12. Maintains and organizes the filing records of the department.
13. Timely coordinates with HR regarding concerns such as filing of overtime & leave form, sending of daily attendance and government form requests.
14. Timely processes and requests office supplies.
15. Maintains and updates timely dealer contact lists.
16. Acts as the point of contact for internal and external clients (UAAGI, FMPI and Foton Dealers). Keeps and secures the department’s phone line.
17. Acts as the department’s ISO Document Custodian.
18. Processes budget request, accounts receivables and invoices.
Job Type: Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Free parking
- Pay raise
- Promotion to permanent employee
- Staff meals provided
- Transportation service provided
Work Location: In person
