Site Payments Associate II

Work Schedule

Environmental Conditions

Job Description

• Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
• Ensures adherance to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
• Builds and manages relationships with study sites and interface, on occasion, with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
• Trains study teams on site payment processes, including setting expecations around site payments' requirements and deliverables.
• May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
• May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.