Department Operations
LevelExperienced (Individual Contributor)
LocationPhilippines - Manila
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Support day-to-day issues to ensure smooth operations
- Attend to breakdown & maintenance complaints promptly
- Carry out scheduled maintenance works according to checklist at designated areas / sites
- Perform minor repair & diagnose faults
- Repair, clean, lubricate, and adjust parts, equipment, and machine where required
- Any other tasks as required by technician lead
Requirements:
- Must have NC II Certification for Electrical Installation and Maintenance, Building and Wiring (Mechatronics
- Diploma or bachelor's degree
- Has 2-3 years of experience in an automated warehouse, manufacturing facility and Logistics industry
- Has experience in Electrical, Mechanical, and Electronics
- Has experience troubleshooting PLC
- Licensed Master Electrician is a plus
- Conveyor experience is a plus
- Willing to be assigned in Cabuyao, Laguna
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