About Us
HelloConnect
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
Job Description
We’re hiring an Sourcing Coordinator, Procurement Strategy to join our Procurement Strategy Team here at HelloFresh. In this exciting role, you will be a key partner to our purchasing leaders, support core operational processes, and drive strategic execution across our Mealkit and RTE brands
Responsibilities:
- Maintaining effective communication across departments to ensure smooth operations and timely decision-making processes
- Assisting in the vendor onboarding process, ensuring all necessary documentation is completed and managed effectively
- Inputting pricing updates and adjustments across various platforms, ensuring alignment with business strategies and goals
- Managing invoicing processes, track credits and rebates, and ensure timely follow-ups to maintain financial accuracy
- Supporting operational teams in addressing escalations, including supply chain, inventory, and quality-related issues
- Monitoring and reporting on product quality, including managing expiration dates and coordinating necessary escalations
- Assume responsibility for data management systems, ensuring seamless integration of SKU info across tools and accurate tracking of product specifications
- Coordinating new product launches, ensuring all logistics, pricing, and inventory strategies are aligned with business needs
- Collaborating with internal teams to support strategic planning efforts, including market intelligence gathering and product reformulations
- Organize the tracking of key performance indicators (KPIs), making recommendations for continuous improvement in all operational areas.
Skills and preferred qualifications
- Problem Solver - A creative problem solver with a process improvement mindset
- Detail-Oriented You possess strong organizational skills and consistently demonstrate a methodical approach to all your work
- Self-Starter You are highly motivated and passionate; you’re eager to take on new projects without knowing exactly what you will uncover
- Team Player- You have experience working effectively in teams and prioritize collective goals over personal accolades
- Agile You thrive in fast-paced and dynamic environments and are willing to get deep into the weeds where needed
- Strong Communicator - who can easily communicate complex solutions cross functionally and to upper management
Qualifications:
- 0-2 years of experience in procurement/sourcing/ supply chain operation, with relevant experience in Food, or CPG Industry experience
- Fluent in Microsoft Office and Google Suite applications
- Tableau and Project Management experience is a plus
- A degree in supply chain, business, engineering, other relevant area of study is desirable, but not required
Why work for us?
At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.
#HCHosted
Job Type: Full-time
Pay: Php35,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Work from home
Schedule:
- Evening shift
- Night shift
Work Location: In person
