Strategic Account Manager

The Position

To lead the strategic engagement and management of key accounts in private and public hospitals in the stroke care ecosystem, with a focus on driving access, adoption, and optimized use of Boehringer Ingelheim portfolio. This role also includes leadership of the sales team, ensuring high performance, capability development, and aligned execution of commercial strategies.

Key Responsibilities

1. Strategic Account Planning & Execution

• Develop and maintain robust Strategic Account Plans grounded in a deep understanding of account potential, current performance, key drivers/barriers, stakeholders, and success factors.
• Execute tailored engagement strategies using the Strategic Account Management (SAM) model to build strong, trust-based relationships with key decision-makers and influencers.
• Ensure delivery of account-specific objectives, including sales, listings, and tender performance, through effective multi-channel engagement.

2. External Engagement & Influence

• Build and sustain strategic relationships with healthcare providers, government bodies, and institutional stakeholders to shape stroke care delivery and support Boehringer Ingelheim’s business goals.
• Act as a trusted partner to accounts by aligning with their clinical and operational priorities and offering solutions that improve patient outcomes.

3. Cross-Functional Leadership

• Lead collaboration across internal teams (Marketing, Medical, Market Access, Regulatory Affairs, Supply Chain, Commercial Operations) to ensure aligned execution of account strategies.
• Facilitate knowledge sharing and joint planning to deliver integrated, high-impact solutions to strategic accounts.

4. Market Responsiveness

• Monitor and respond to changes in the healthcare environment, including policy shifts, competitive dynamics, and evolving clinical practices in stroke care.
• Adapt strategies and tactics to maintain relevance and effectiveness in a dynamic market landscape.

5. Compliance & Governance

• Ensure full compliance with all company policies, industry codes, and local regulations, including pharmacovigilance and ethical standards.
• Promote a culture of integrity, transparency, and accountability in all interactions and activities.

6. Management of the Sales Team

• Lead, coach, and develop the Sales Team to ensure high performance, motivation, and alignment with strategic goals.
• Set clear objectives, monitor performance, and provide regular feedback and development opportunities.
• Foster a culture of collaboration, accountability, and continuous improvement within the team.
Ensure team execution is aligned with strategic account plans and broader commercial priorities.

Qualifications

• Bachelor’s degree in Life Sciences, Pharmacy, Medicine, Business, or a related field is preferred
• Advanced degree (MBA, MPH, or equivalent) is an advantage, especially with a focus on healthcare management or strategy
• Minimum 3 years of experience in pharmaceutical, healthcare, or medical device industries, hospital account management
• Proven track record in stroke care, neurology, or acute care therapeutic areas is preferred
• Experience in leading or managing a team with demonstrated success in coaching, performance management, and team development
• Strong background in cross-functional collaboration (e.g., with Market Access, Medical Affairs, Marketing, Regulatory, and Supply Chain)
• Familiarity with government accounts, institutional selling, and public health systems is a plus