Job Summary:
The *Student Placement and Administrative Assistant* is responsible for reaching out to prospective international students to set consultation appointments with our education counselors. The role also includes providing administrative support, ensuring compliance with government agencies (BIR, SSS, PhilHealth, PAG-IBIG), assisting with social media content and online engagement, and performing ad hoc tasks to support day-to-day business operations.
Key Responsibilities:
1. Lead Engagement & Appointment Setting (Primary Task):
* Call prospective students who inquired through social media, email, or referrals.
* Explain Sophia Lex’s services clearly and confidently to encourage consultation bookings.
* Schedule and confirm appointments with education counselors.
* Log call outcomes and maintain accurate records in the CRM system.
* Send follow-ups and reminders via SMS, email, or messaging apps.
2. Administrative Duties:
* Provide daily administrative support including scheduling, email response, and student file management.
* Maintain and update internal databases, CRM tools, and filing systems.
* Prepare reports, letters, forms, and other documentation for student cases and office operations.
* Assist in organizing seminars, webinars, and consultation events.
3. Government Compliance (Company Operations):
* Handle company-level compliance tasks:
* *BIR* – Support tax filing, official receipt issuance, and document tracking.
* *SSS, PhilHealth, PAG-IBIG* – Manage employee registrations, monthly contributions, and updates.
* Coordinate with the external accountant or HR for document submissions and deadlines.
* Maintain accurate records and ensure compliance with all government reporting requirements.
4. Social Media and Online Engagement:
* Manage Sophia Lex’s social media platforms (Facebook, Instagram, TikTok, LinkedIn, etc.).
* Create and schedule content to promote services, client stories, and visa tips.
* Respond to inquiries through comments, DMs, and chats professionally and promptly.
* Monitor performance metrics and suggest improvements for engagement and reach.
* Collaborate with the marketing team (if applicable) on campaigns and promotions.
5. Ad Hoc Functions:*
* Provide general assistance to the management team as needed.
* Support with special projects, research, reporting, or presentations.
* Assist in coordinating office activities, errands, or supplier communications.
* Perform other related duties that may arise in the daily operation of the business.
*Qualifications:*
* Graduate of any 4-year course (Business Admin, Communication, Marketing, or related field is a plus).
* Excellent communication skills and confidence in making outbound calls.
* Detail-oriented, organized, and dependable.
* Familiarity with office productivity tools (Microsoft Office, Google Workspace); knowledge of CRM systems is a plus.
* Experience in government compliance (BIR, SSS, PhilHealth, PAG-IBIG) is preferred.
* Basic social media knowledge and experience with tools like Canva or scheduling apps is a plus.
* Previous experience in a customer service, admin, or support role is an advantage.
*Working Conditions:*
* Office-based role, Monday to Friday.
* Occasional Saturday work during events, peak periods, or project deadlines.
* Collaborative and supportive team environment.
Job Type: Full-time
Pay: Php12,000.00 - Php15,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Pay raise
Work Location: In person
Application Deadline: 08/20/2025
Expected Start Date: 09/01/2025
