Supervisor - Department Store

Job Benefits:

• SSS/Philhealth/Pag-IBIG Contributions
• Paid Training
• Quarterly NS Basic and Sales Target Incentive
• Quarterly Perfect Attendance Incentive
• Quarterly Awarding Ceremony
• Year-End Performance Bonus
• Birthday Allowance
• Up to 10% Merch Discounts
• Holiday Pay and Overtime Pay
• Service Incentive Leave
• Promotion to permanent position
• Career Advancement Programs
• Company Events and Engagement Programs
• Year-End Awarding Party with Raffles & Prizes

Job Summary:

Manages the assigned selling area by ensuring operational efficiency, adherence to company standards, and staff performance. The Area Supervisor is also responsible for staff training, inventory accuracy, and maintaining a customer-centric environment.

Job Responsibilities:

• Acts as the Branch Trainer for new employees, ensuring consistent onboarding and skills development.
• Mentors, coaches, and motivates team members to achieve performance targets and uphold company goals
• Evaluates the performance of subordinates and provides constructive feedback for continuous improvement.
• Prepares work schedules and assignments for staff within the area.
• Manages daily operations in the assigned selling area, ensuring compliance with company standards and policies.
• Oversees the execution of merchandising guidelines, inventory activities, and adherence to display and signage standards.
• Reports daily operations, issues, and recommendations to the Assistant Selling Area Manager (ASAM) or Selling Area Manager (SAM).
• Ensures proper documentation of incidents, delivery discrepancies, and area concerns for appropriate action.
• Promotes effective communication within the team to support smooth coordination of tasks and responsibilities.
• Delivers high-quality service to internal and external customers by resolving concerns and maintaining a welcoming shopping environment.
• Ensures that customer needs are addressed promptly and courteously, including assistance at the counter area.
• Leads inventory activities, including stock counts, delivery checks, and stock replenishment within the assigned area.
• Creates stock requests based on sales trends and inventory levels to support availability and minimize out-of-stocks.
• Ensures accurate counter-checking of deliveries and correct processing of related warehouse activities.
• Maintains full, clean, and visually appealing displays aligned with visual merchandising standards.
• Ensures the accuracy of price tags, barcodes, detectors, and promotional materials.
• Recommends layout improvements or space optimization ideas to ASAM/SAM based on product movement and customer behavior.
• Proficient in navigating store operating systems (e.g., POS, inventory systems) for managing tasks such as stock monitoring and barcode printing.
• Ensures proper implementation of operational processes in coordination with warehouse and merchandising teams.
• Maintains orderliness and cleanliness within the area to uphold hygiene and safety standards.
• Supports barcode printing and labeling activities to ensure pricing accuracy.
• Organizes and prioritizes tasks to meet store objectives efficiently.
• Performs other related duties as assigned by management.

Job Qualifications:

• Education: Graduate of any 4-year course (Business, Marketing, Retail Management, or related fields preferred)
• Experience: At least 1–2 years of experience in a retail selling environment, with supervisory or team leader responsibilities
• Willing to work in shifts, weekends, and holidays
• Must be willing to be assigned to any store branch as needed

Job Type: Full-time

Pay: Php14,000.00 - Php16,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person