Team Manager - Insurance Claims

Role : Team Manager - Insurance Claims

Company : One of the global client

Location : Davao City

Setup : Onsite

Our most successful candidates will have:

• Bachelor's Degree in any course (preferred but not required).
• 2+ years of experience in a similar leadership role.
• 1-2 , (should this be 3-5 years?)years of experience in Disability Insurance Program (required).
• Relevant experience in Healthcare and Other Insurance (preferred)
• Familiarity with FINEOS is an advantage
• Strong analytical skills with the ability to interpret data, identify trends, and drive improvements.
• Demonstrated leadership skills in team management and problem resolution.
• Excellent time management and multitasking abilities
• Strong verbal and written communication skills in a professional setting
• Proficiency in MS Office applications.

Job Description

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the Short-Term, Long-Term, FMLA, and State Leave process related to Disability product and associated and medical terminologies, various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers

Job Type: Permanent

Pay: Php40,000.00 - Php65,000.00 per month

Benefits:

• Health insurance
• Life insurance

Application Question(s):

• Min 3+ yrs exp as a Team Manager - Insurance Claims
• 1-2 , (should this be 3-5 years?)years of experience in Disability Insurance Program (required).
• • Relevant experience in Healthcare and Other Insurance (preferred)
• • Proficiency in MS Office applications