Job Description:
Address: BGC, Taguig
Schedule: Monday to Friday: 8:30 am to 5:30 pm | Saturday: 8:30 am to 12:00 pm
Job Responsibilities:
Provide customer service to answer customer requests for
assistance either in person, by email/chat or over the phone for technical support.
- Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
- Follow up with customers to ensure complete resolution of issues.
- Helpdesk Ticketing administration.
Qualifications:
- College Graduate of any course
- With at least a year of work experience.
- Knowledge and experience of customer service practices is an advantage.
- With good oral and written communication skills.
- Proficient in MS Office: Word, Excel, Power Point & Outlook
Job Type: Full-time
Pay: Up to Php20,000.00 per month
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person