Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
- Monitor merchant activity to detect and prevent fraudulent behavior using internal tools and external data sources.
- Investigate suspicious merchant accounts and transactions, escalating cases as necessary.
- Create, tune, and calibrate fraud detection rules and scoring models to improve accuracy and reduce false positives.
- Conduct in-depth root cause analysis on confirmed fraud cases to identify emerging trends and recommend preventive measures.
- Perform Global AML Transaction Monitoring (TM) investigations to detect potential money laundering activities and escalate cases in accordance with compliance protocols.
- Document investigation findings, and case outcomes to ensure auditability and compliance with regulatory requirements.
- Stay current on industry trends, fraud schemes, regulatory changes, and best practices.
What we expect from you
- Bachelor’s degree in Business or related field (or equivalent experience).
- 2–4 years of experience in fraud analysis, merchant risk, transaction monitoring, or a similar investigative role.
- Working knowledge of AML regulations and experience performing AML TM investigations.
- Strong analytical skills with the ability to interpret complex data sets and identify anomalies.
- Familiarity with fraud detection tools, payment processors, and merchant monitoring systems.
- Excellent written and verbal communication skills, with strong attention to detail.
- Knowledge of global payment networks and e-commerce ecosystems.
- Ability to thrive in a fast-paced, high-pressure environment and manage multiple priorities effectively.
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.