Application Support Analyst

IQ-EQ
Lungsod ng Pasig
Full time
3 weeks ago

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

The Support Analyst will work with an energetic professional services team and will be responsible 
for providing solutions to client problems, a mix of simple to complex, to ensure client satisfaction.
They will priorities, research, resolve and respond to requests in accordance with set standards.
Communicate with team members across the globe concerning work related matters and have a 
timely awareness of and impact on relevant support issues firm wide. An ideal candidate will
demonstrate enthusiasm and a positive attitude.
This role has significant exposure to clients at a senior level (C-suite, and client project managers), 
acting as the first point of contact for high-profile engagements. The role is an even mix of client facing work and behind the scenes platform configuration, data analysis, and data manipulation.
The Support Analyst should demonstrate passion and a desire to become skilled in four broad areas:

Tasks (what does the role do on a day-to-day basis)

 

Key competencies for position and level (see Group Competency model)

 

Qualifications

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.  

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