Location: Remote
Industry: Construction / Design & Build
Tools: AroFlo and Xero
Employment Type: Part-time
Overview
We are looking for a highly organized and proactive Client Coordinator / Admin Support VA to manage client interactions, project documentation, follow-ups, and admin coordination in our construction/design business. The ideal candidate will play a crucial role in managing client leads, supporting the project lifecycle, and maintaining smooth communication between clients, suppliers, and the internal team.
This role requires excellent English communication skills, a friendly but professional attitude, and the ability to coordinate tasks using AroFlo and Xero
Key Responsibilities:
Lead Management & Client Onboarding
- Follow up on all lead opportunities and website inquiries (510 per week)
- Pre-qualify leads and book design qualification meetings
- Follow up on issued quotes and schedule follow-up meetings
- Convert new clients from lead to project in Aroflo
- Collect and organize all relevant client documentation
- Organise and coordinate site visits
Project Coordination & Documentation
- Create and manage pre-agreement templates in AroFlo
- Email pre-agreements and spec drawings to clients for review and approval
- Send specifications and supply specs to suppliers
- Coordinate colour selections and supplier contact
- Manage builder contracts and track approval status
- Follow up on client queries, decisions, and documentation
- Prepare site folders and handover documents for the site supervisor
Invoicing & Software Tasks
- Handle client invoicing through Xero
- Perform data entry, updates, and conversion of projects
Post-Project Client Management
- Follow up with clients one week after job completion to request feedback and reviews
- Conduct 3-month and 1-year follow-ups to maintain client relationships
Communication & Reporting
- Conduct at least 3 client/prospect calls per week
- Send consistent follow-up emails on old quotes
Qualifications (Must-Have):
- Exceptional conversational English clear, fluent, and confident (top priority)
- Friendly and professional demeanor
- Strong coordination, multitasking, and client communication skills
- Proven experience working in a similar VA or admin coordinator role
- Familiarity with AroFlo and Xero or similar software
- Detail-oriented, proactive, and comfortable handling deadlines independently
Benefits:
- Permanent MORNING SHIFT Mondays-Fridays
- Paid Australian Holidays
- SIGNING BONUS
- Opportunity to work with a dynamic team and diverse clients
- Work from anywhere with stable internet
- Bi-monthly payouts
- Opportunity to earn incentives and bonuses
- Outstanding people culture and non-toxic work environment
- Opportunity for growth and advancement
If you are a self-starter, have a strong work ethic, and are looking for a challenging and rewarding position, we encourage you to apply for this role. Join our team at TGY Trade Virtual Assistants Opc and be a part of a dynamic and innovative company.
Job Type: Part-time
Pay: Php16,000.00 - Php18,000.00 per month
Expected hours: 20 per week
Benefits:
- Company events
- Work from home
Application Question(s):
- Are you familiar or have an experience with Aroflo software?
- Indicate accounting software you're familiar with.
Work Location: Remote