Clinical Application Specialist (Cebu Based)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Inside Sales - MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Cebu, Nueva Vizcaya, Philippines, Paranaque, National Capital Region (Manila), Philippines

Job Description:

Helps establish and implement programs and innovative initiatives for the Inside Sales area, under direct supervision.
Contributes to less complex components of projects, programs, or processes for the Inside Sales area.
Performs simple trend analysis to support continuous improvement efforts for the organization's Inside Sales strategy.
Initiates contact with current and potential customers to gather, confirm, and convey sales information.
Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.
This job does not require any experience. This job is overtime eligible.

Role Description

• To provide clinical support to existing and new hospitals primarily within Philippines. Based in Cebu with 1st year in Manila for training.
• To communicate accurate information to physicians regarding all products and their indications
• To provide the highest standard of service and seamless supply to customers including training, stock checks, timely deliveries and supporting internal stakeholders to ensure all cases are performed successfully
• To abide in the correct usage & promotion of all Johnson & Johnson related products through regular training sessions and organized customer education sessions
• To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory
• To communicate any potential business opportunities to Manager

RESPONSIBILITIES

• Will provide expert clinical product and technical assistance and training to physicians and to all customers
• Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service trainings
• Creates awareness of business solutions and facilitates Manager in engaging with key decision makers to drive incremental business
• Maximize customer case support capabilities through proper planning, communication and scheduling techniques
• Develop and share best practices with other clinical support colleagues. To assist in developing strategic partnership across other business units internally
• Other admin support for franchise & ad hoc assignment

REQUIREMENTS

• Minimum Bachelor’s degree or others (Bio Medical Engineering etc)
• Ability to work independently with high responsibility
• Strong communication & negotiation skills
• Strong customer management and problem solving skills
• Excellent interpersonal and presentation skills with customer
• Ability to prioritize and multi task with attention to detail
• Preferably have a good track record on achievements
• Self-motivated, energetic and a team player
• Good command of English; speaking, reading, writing & presentation skills is required
• Open to relocation or assignment in the Cebu region
• Able to travel
• Fresh graduates are encouraged to apply