To be a successful collections manager, you should be analytical and have great report writing skills. Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and continuously find ways to improve the company’s debt recovery.
Collections Manager Responsibilities:
- Overseeing staff members and ensuring the accurate and timely invoicing of customers.
- Setting payment collection goals and targets for the department.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Implementing collection policies and procedures to avoid excessive outstanding credit.
- Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
- Implementing deadlines for invoicing and payment collection.
- Negotiating with customers in cases when non-payment occurs.
- Preparing monthly feedback reports on payment collections.
- Remaining informed of any legislative procedural training regarding debt collection.
- Training and mentoring of staff members in the collections department.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
Work Location: In person