Job Summary:
We are looking for a Customer Care Associate who will be the first point of contact for our clients, guests, and employees. The ideal candidate must have a pleasing personality, excellent communication skills, and a professional appearance, as they will represent the company at the front desk and through various customer touchpoints.
Key Responsibilities:
- Greet visitors and clients warmly and professionally.
- Answer and direct phone calls and inquiries efficiently.
- Manage the reception area to ensure cleanliness and orderliness.
- Handle customer queries and concerns with courtesy and efficiency.
- Assist in scheduling appointments, meetings, or calls.
- Maintain logs for incoming and outgoing correspondence or deliveries.
- Support basic administrative tasks (e.g., filing, scanning, email handling).
- Coordinate with other departments for guest/client needs.
- Monitor office supplies and assist in reordering when necessary.
Qualifications:
- High school graduate or college level preferred.
- Prior experience in front desk, receptionist, or customer service roles is an advantage.
- With a pleasing personality, professional appearance, and good hygiene.
- Excellent verbal and written communication skills.
- Proficient in MS Office applications (Word, Excel, Outlook).
- Friendly, organized, and service-oriented.
- Can multitask and handle pressure with grace and confidence.
Job Types: Full-time, Permanent
Pay: From Php19,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person