Qualifications:
- At least 6 months - telco account or any troubleshooting experience or anyone who is good in situational questions.
- High School
- English proficiency at B2 (Upper Intermediate), both written and verbally
- Previous customer service or contact center experience in the telecom industry
- Familiarity handling troubleshooting & ticketing
- Excellent phone and communication skills.
- Strong customer service and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Ability to work independently and efficiently.
What is in store for you:
- HMO Coverage
- Competitive Package
- Standard gov and Emapta benefits
- 20 annual leaves to be used on your own discretion
- Fun engagement activities for employees
Job Type: Full-time
Language:
- English (Preferred)
Work Location: In person