Responsibilities:
- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings
Qualifications:
- HS old curriculum graduate is accepted
- SHS graduate is accepted
- at least 1 year BPO experience
- Willing to work onsite
Job Type: Full-time
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Davao City 8000 P11: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Email Address:
- Notice Period:
- Current and Expected Salary:
Education:
- Junior High School (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Work Location: In person