Job Summary:
Skilled Wound Care, a leading national surgical physician group servicing nursing homes for wound care, ostomy care, and minor skin care, is seeking an Education Program Coordinator to join our amazing group! The Coordinator will be responsible for overseeing and administering online examinations in a secure and standardized environment. They will ensure the integrity of the testing process by monitoring test-takers, enforcing exam rules, and maintaining a quiet and orderly online environment. The person in this position will regularly communicate with the students and any other parties involved to implement successful educational events. We are looking for someone who excels at:
- Exam Proctoring
- Time management
- Verbal and written communication
The duties include, but are not limited to:
- Sending out correspondences to the appropriate parties with the exam details
- Verifying student/test-taker identification and checking them in according to testing protocols.
- Clearly explaining examination rules and procedures to test-takers before the test begins.
- Monitoring test-takers during the exam to prevent cheating or misconduct.
- Recording and reporting any irregularities, incidents, or violations during testing sessions.
- Ensuring confidentiality and security of all exam materials and personal information.
- Providing assistance to test-takers as needed, without compromising exam integrity.
- Performing administrative tasks such as logging attendance and filing incident reports.
- Acting as the main point of contact for vendors, students, and course-related staff members.
- Maintaining a professional demeanor and representing the institution positively at all times.
Requirements/Qualifications:
- 2+ years of education / exam proctoring experience preferred
- Phenomenal organizational skills
- Amazing phone etiquette and customer service skills
- Excellent verbal and written communication skills
- Ability to multi-task and manage time effectively
- BA/BS degree is highly preferred
- This will be a full-time work from home position
- Must be willing to work the graveyard Shift - Will be working US hours
- This is an Independent contractor role
Pay:
- $6.00-8.00 USD per hour (depending on experience)