Job Purpose: To manage the smooth running of the F&B outlets assigned. Responsible for development, innovation and delivery of a product mix which is quality driven whilst maintaining aggressive financial returns. This should be driven by ensuring that all working methods are reviewed and best practice is achieved so company in turn can grow business whilst delivering excellent guest service.
Duties and Responsibilities:
- Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return
- Work closely with the Shop Managers and Chefs to ensure correct stock levels are available from cehontral distribution area
- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- Ensure that the industry standard with regards to safety and hygiene
- Champion a training culture within the Food and Beverage team to ensure succession planning, and a culture that exceeds the very best the industry has to offer
- The Operations Manager will constantly review the product range to ensure that all key quality standards are maintained, participate in offer development
- The Operations Manager will manage budgets execution
- The Operations Manager will be the first point of contact for the Environmental Health Officer, and responsible for investigating any alleged food poisoning cases, for reporting to the Executive Chef & Operations Director
- Responsible for ensuring departmental compliance with the group health and safety policy
- The Operations Manager will be required to work with the Corporate Chef in order to execute budgets/tasks & financial targets given
- Will be responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing weekly audits
- The Operations Manager will also be the operations department representative for Special Events, working each special event as the departmental duty manager
- Planning associated with each event, right through to delivery
- Liaise with the Sales and Marketing team
- The Operations Manager will be responsible for ensuring spend per head is increased year on year, without jeopardizing guest satisfaction and quality
- Manage the incentive scheme, allocating and verifying spending and assisting in report analysis on stock and sales, highlighting and acting on any anomalies
- The Operations Manager will create and be required to operate within efficient labor budgets for each season, tracking labor spending and providing input regarding capital projects and initiatives
- Full responsibility for managing and meeting all committed budgets related to the assigned venues
- The Operations Manager will assist in the planning and implementation of new ideas and menu specifications each season, working closely with other senior managers to ensure they fit with guidelines and are to the high quality our guests expect
- They will consistently review products delivered to ensure KPIs are met
- The Operations Manager is expected to provide constant leadership, counselling, advice and feedback to their peers
- They must provide an environment of openness and trust, with constant feedback and performance coaching
· Western Food Concept planning and setup specialist
· Large team training for international western dining concept rollout
Job Types: Full-time, Permanent
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Job Type: Full-time
Work Location: In person