JOB SUMMARY
Responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the efficient operation of the IT infrastructure.
PRINCIPAL DUTIES
- Provide general IT support, including troubleshooting hardware, software, and network issues.
- Install and configure new hardware, software, and other IT equipment.
- Assist in the maintenance and monitoring of IT systems and network infrastructures.
- Respond to IT helpdesk tickets and resolve technical issues for end-users.
- Perform regular backups and system updates.
- Assist with setting up and configuring workstations and other IT equipment.
- Maintain and monitor internal IT systems, ensuring they remain functional and secure.
- Assist senior IT staff with larger IT projects and tasks.
- Document procedures and create user manuals for IT processes.
- Assist with training end-users on basic IT tools and software.
COMPETENCIES
- General knowledge in Network Setup & Troubleshooting
- Knowledge in Cloud Services and Architecture
- Hardware and Software Management & Preventive Maintenance
- Basic system setup and troubleshooting
- Ability to prioritize a wide range of workloads with critical deadlines.
- Availability outside of working hours to resolve emergency issues promptly.
- Excellent critical thinking and problem-solving skills.
- Patient and professional demeanor, with a can-do attitude.
JOB SPECIFICATIONS
Education: Bachelor’s / College Degree in Computer Science, Computer Engineering, Information Technology or equivalent.
Experience: Preferably 1 year of working experience in the related field, can drive 4-wheel AT/MT
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
- What's your expected monthly basic salary?
- How much notice are you required to give your current employer?
License/Certification:
- Professional driver's license (Preferred)
Work Location: In person
Application Deadline: 08/24/2025