Job description
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Installing new software and hardware drivers and updating existing ones as needed
- Logging all service requests and updating tickets as needed
- Providing technical support on products and/or service
Qualifications
- Bachelor's degree of information technology or any related course
- High-level knowledge of commonly used software, hardware and applications
- Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
- Multitasking skills
- Customer service skills to interact professionally and positively with clients and coworkers
- Proven experience as an IT Staff
Job Types: Full-time, Contract
Pay: Php18,070.00 per month
Work Location: In person