- Responsibility for the Service Delivery team and related resources within the Service Delivery
- Actively recruits, develops, and leads (project) team and team members with global focus, across teams and multiple concurrent projects, to achieve maximum effectiveness at lowest cost.
- Responsible for defined IT related projects within the Service Delivery unit or on a global base, varying size, technical and organizational complexity, functional and geographic scope.
- Responsible for ensuring Service continuity for the respective Service Delivery hub.
- Pro-active optimization for existing Services and processes together with the Service Management department.
- Coordinates and manages, local and global resources and projects by developing project plans including milestone deliverables and resource requirements to achieve agreed objectives within budgetary constraints and corporate project portfolio standards.
- Recruit and prepares/trains team and project resources and develops contingencies and alternates.
- Resolves task/resource assignment conflicts
- Aligns and manages deliverables with service level agreements to insure quality targets are met with in the approved methodology
Job Types: Full-time, Permanent
Pay: Php100,000.00 - Php140,000.00 per month
Benefits:
- Health insurance
- Paid training
Ability to commute/relocate:
- Santa Rosa: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT Service Delivery: 7 years (Required)
Work Location: Hybrid remote in Santa Rosa