Job Description – IT Specialist
Position Title: IT Specialist
Department: Information Technology
Job Summary:
The IT Specialist is responsible for managing, supporting, and maintaining the organization’s IT infrastructure, hardware, software, and networks. This role ensures the smooth operation of computer systems, provides technical support to end-users, implements IT solutions, and safeguards the company’s data and network security.
Key Responsibilities:
- Install, configure, and maintain computer hardware, software, networks, printers, and other IT equipment.
- Provide technical support and troubleshooting to end-users (onsite and remote).
- Monitor system performance and ensure the reliability, security, and efficiency of IT systems.
- Manage user accounts, email systems, and access rights across platforms.
- Install and update antivirus programs, firewalls, and other security tools.
- Perform regular data backups and ensure disaster recovery measures are in place.
- Maintain IT asset inventory and documentation of system configurations.
- Assist in planning and implementing IT projects, upgrades, and system integrations.
- Ensure compliance with IT policies, security standards, and data privacy regulations.
- Coordinate with vendors and service providers for IT procurement and support.
Qualifications:
- Bachelor’s Degree in Information Technology, Computer Science, or related field.
- At least 2–4 years of experience in IT support, system administration, or related role.
- Strong knowledge of computer systems, networks (LAN/WAN), and operating systems (Windows/Linux).
- Hands-on experience with hardware troubleshooting, software installation, and network configuration.
- Familiarity with cybersecurity practices and backup/recovery solutions.
- Proficiency in Microsoft Office, Active Directory, and IT support tools.
- Strong problem-solving and communication skills.
Core Competencies:
- Technical Proficiency in IT Systems & Networks
- Problem-Solving and Troubleshooting
- Communication and User Support
- Security and Data Protection Awareness
- Time Management and Organization
- Adaptability and Continuous Learning
Job Type: Full-time
Pay: Php18,000.00 - Php20,000.00 per month
Work Location: In person