Leadership and Management:
- Direct and manage the daily operations of all cart an kiosk units, ensuring smooth and efficient functioning.
- Lead a team of Area Supervisors and frontline staff, providing coaching and development to foster a culture of high performance and customer-centric service
Operational Excellence:
- Ensure adherence to operational standards, including safety and sanitation protocols, to maintain a clean and safe environment for both customers and employees
- Implement Best Practices and operational guidelines to enhance service delivery and operational efficiency
Cross-functional Collaboration
- Work closely with various departments such as Marketing, Research & Development, Human Resources, Supply Chain, IT, Engineering, and accounting to align operational strategies with organizational goals
Performance Monitoring and Improvement
- Track and analyze key performance indicators (KPIs) such as sales, profitability, operational efficiency, and customer satisfaction to identify areas for improvement
- Develop and implement action plans to address performance gaps and enhance overall business outcomes
Innovation and Customer Experience
- Champion innovative ideas to improve customer experience, including enhancements in store design and product offerings
- Stay abreast of industry trends and customer preferences to ensure the company remains competitive and relevant in the market
Job Type: Full-time
Benefits:
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
Expected Start Date: 08/29/2025