Team Leader is required to oversee the day-to-day operational activities of production teams reporting directly to him/her. This includes ensuring that the team delivers as per set expectations while maintaining the required quality standards and achieving business SLA’s and KPI’s while aiming for maximum efficiency and cost-effectiveness.
Job Types: Full-time, Permanent
Pay: Up to Php60,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Total BPO international voice experience:
- Total Team lead experience in BPO international voice set-up:
- Do you have any experience as a Team Lead handling healthcare account in BPO International set-up?
- Unemployed?
Education:
- Bachelor's (Required)
Experience:
- Team leader: 2 years (Required)
Language:
- English (Required)
Location:
- Cebu City (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person