About the role: The Payroll Administrator will be responsible for utilising their strong payroll skills. This includes overseeing all administrative activities related to payroll, processing payroll on a regular basis and sometimes managing benefits, as well as taxes.
As a Payroll Administrator, you’ll be responsible for:
- Participate in the end to end payroll processing and ensures that employee’s payroll is processed accurately and timely
- Running interface files from the HR system and uploading these onto the payroll system
- Assist in checking payroll input for data entry accuracy, including self and peer reviews and making necessary adjustments and corrections
- Conduct any analysis and research related to payroll processing
- Process off-cycle and special payroll requests, etc
- Ensure that any queries/requests related to Payroll via MyHR or email will be addressed in a professional and timely manner. Resolve payroll related queries, issues and disputes
- Carry out UK/US/CA specific payroll processes e.g. Statutory maternity payments etc.
- Engagement with internal stakeholder within the business to gather the latest updates impacting individuals pay. This requires teaming/collaboration with other teams that deliver payments/deductions via payroll like Benefits team, etc.
- Maintaining employee payroll files and responsible for archiving payroll files to ensure compliance in audit requirements
- Ensure that all employee personal data is managed within legal guidelines, diplomacy, confidentiality and with discretion.
- Proactively look for ways of improving and enhancing the HR administrative service offering to both staff and the business.
- Ensure high customer service standards in all elements of the work.
Key Criteria to Monitor Performance:
- SLA’s & KPI’s
- Audit & Legal Compliance
- Customer Satisfaction
- Adherence to PPS procedures and policies
To be successful in this role, you will ideally have:
- 1-2 years’ experience in a Payroll Office performing payroll functions
- Hands-on experience with HRIS and payroll system
- Ability to maintain confidentiality and exercise extreme discretion
- Good problem solving/judgment skills, and high level of attention to detail and accuracy
- Strong organizational skills, and the ability to work under pressure
- Ability to handle and prioritize multiple tasks and meet all deadlines
- Excellent skills using MS Word, Excel, Access, and Internet Explorer