Start Time: 7:00 AM CST
Schedule: Full-time (Remote)
Company Overview
We are a fast-growing service company in the U.S., specializing in both residential cleaning and light construction services. With an expanding team and increasing client needs, we are looking for a dependable Property Services Coordinator to support scheduling, client communication, and daily operational coordination.
Role Description
As a Property Services Coordinator, you will help streamline cleaning schedules—particularly for short-term rentals such as Airbnb and Vrbo—while also assisting with inbound construction service requests. You’ll communicate directly with clients, manage bookings, and support mini-projects designed to improve workflows and customer experience.
Key Responsibilities
- Scheduling Management: Organize and oversee cleaning schedules for residential and short-term rental properties (Airbnb/Vrbo).
- Construction Support: Triage inbound construction service requests and ensure proper follow-up.
- Client Communication: Respond to inquiries via email, phone, or messaging platforms in a professional, friendly manner.
- Customer Experience: Request client reviews after services and follow up to ensure satisfaction.
- Administrative Support: Assist with mini-projects aimed at enhancing service delivery and internal processes.
- Reporting & Updates: Provide regular updates to management on completed work, schedules, and client interactions.
Requirements
Qualifications
- Previous experience in property management, short-term rental coordination, or cleaning service scheduling is preferred.
- Strong organizational and multitasking abilities with attention to detail.
- Comfortable handling phone calls (no cold calling required), emails, and client messages.
- Customer service mindset with confidence in requesting reviews and maintaining positive client relations.
- Ability to manage both cleaning and construction service inquiries.
- Reliable internet connection and availability to start at 7:00 AM CST.
Benefits
- Maxicare HMO after 3 months