The Quality Analyst is responsible for ensuring that all Value-Added Services (VAS) activities, processes, and outputs meet the company’s quality standards, customer requirements, and regulatory guidelines. This role plays a key part in inspecting, monitoring, and documenting quality performance while assisting in problem-solving, continuous improvement initiatives, and compliance with Integrated Management Systems.
Key Responsibilities
Quality Inspection & Control
- Perform quality inspection and approval of incoming goods, packaging materials, in-process activities, and finished goods.
- Conduct product inspections based on the required sampling plan and Acceptable Quality Level (AQL).
- Document and maintain operational reports and quality records.
- Address and escalate quality issues, providing assistance to relevant teams.
Customer Complaints & Non-Conformance
- Assist in the investigation of customer complaints and product/service non-conformance issues.
- Provide inputs and recommendations to address quality-related problems.
Corrective & Preventive Actions (CAPA)
- Recommend, monitor, and follow up on corrective and preventive action plans.
- Track progress to ensure timely resolution and effectiveness of solutions.
Training & Development
- Participate in training interventions to align with quality standards and promote continuous improvement.
- Support awareness of quality protocols within operations.
Systems & Compliance
- Actively contribute to initiatives related to Integrated Management Systems and Operations Excellence.
- Ensure ongoing compliance with quality standards, customer requirements, and industry regulatory guidelines.
- Assist in the management and control of documented information related to quality systems.
Qualifications
- Bachelor’s degree in Engineering, Quality Management, or a related field.
- At least 1–3 years of experience in quality assurance, preferably in logistics, warehousing, or manufacturing.
- Knowledge of inspection methods, sampling plans, and AQL.
- Familiarity with ISO standards, quality systems, and regulatory compliance requirements.
- Strong analytical, problem-solving, and documentation skills.
- Excellent communication and interpersonal skills.
- Detail-oriented, with the ability to work independently and as part of a team.
Competencies
- Quality & Process Orientation
- Analytical Thinking & Problem-Solving
- Documentation & Reporting Accuracy
- Communication & Collaboration
- Continuous Improvement Mindset
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- Quality Auditor: 5 years (Preferred)
- Distribution/Logistics: 5 years (Preferred)
- Quality Management: 5 years (Preferred)
- FDA Regulatory: 5 years (Required)
License/Certification:
- License as Pharmacist (Preferred)
Work Location: In person