Responsibilities
About the Team:
The ByteDance Live QA team is part of the Trust & Safety or Live Operations function. We ensure content moderation quality and compliance with community guidelines to keep Live platform a safe, positive, and engaging environment for all users. We work closely with moderators, policy, training, and product teams across regions.
Please note that this role may involve exposure to sensitive or potentially harmful content. This can occur as a core part of the role, during specific projects, in response to escalation requests, or incidentally during routine work.
The content may appear in various formats, including images, videos, and text. While some of this material reflects every day life, it can also include, but is not limited to content related to bullying, hate speech, child safety concerns, self-harm, violence, or harm to animals.
We are committed to supporting our team’s well-being and provide resources to help manage the impact of this type of content.
Responsibilities
- Responsible for monitoring live video content quality to ensure community ecological security.
- Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection
report.
- Work closely and hand in hand with other departments to respond immediately to relevant operation's needs.
- Participate in the development of quality inspection standards and continuously optimize the process and system platform.
Qualifications
Minimum Qualifications
- Bachelor's degree or above
- Proficiency in Tagalog, English and Cebuano dialect is required to support the markets.
- In-depth contact with local customs and culture is highly sensitive to social news
- Possess strong learning ability, cross-department communication and collaboration skills.
- Able to work under minimal supervision and have strong logic/ common sense related to job nature.
Preferred Qualifications
- Familiar with office software such as Excel, Word, Sheets etc. With data processing experience and other data analysis capabilities.
- Prior experience in content moderation, trust & safety, or related fields is a plus.
- ByteDance product user
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDanceInspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety at ByteDanceByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.