Job Summary:
As a Sales Associate, you will be responsible for engaging with customers, understanding their needs, and providing tailored product recommendations. Your passion for service, product knowledge, and commitment to excellence will contribute to our company's ongoing success.
Key Responsibilities:
- Customer Engagement:
- Greet and assist customers with a friendly, professional demeanor.
- Identify customer needs and provide personalized product recommendations.
- Address customer inquiries, resolve complaints, and ensure satisfaction.
- Sales and Product Knowledge:
- Meet or exceed sales targets and key performance indicators (KPIs).
- Stay informed about product features, specifications, and promotions.
- Upsell and cross-sell products to enhance the customer experience.
- Merchandising and Inventory:
- Ensure products are displayed according to merchandising guidelines.
- Participate in stock replenishment, product returns, and inventory control.
- Assist in maintaining a clean, organized, and visually appealing store layout.
Qualifications and Skills:
- Education: High school diploma or equivalent (required);
- Experience: Previous retail, customer service, or sales experience (preferred but not required).
- Skills: Strong communication, interpersonal, and problem-solving skills.
Key Competencies:
- Customer-Centric Approach: Committed to delivering a positive customer experience.
- Initiative: Self-motivated with a proactive approach to problem-solving and task completion.
- Attention to Detail: Ensuring accuracy in product displays, transactions, and store operations.
Benefits and Perks:
- Competitive daily salary
- Opportunity for commissions, bonuses, or performance incentives
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person