Job Title: Sales Coach
Account: Travel Sales (Voice)
Work Setup: 100% Onsite – Central Bloc, Cebu IT Park
Work Shift: Shifting Schedule
Start Date: July 16, 2025
Salary: Open Budge
Job Description:
We are seeking an experienced and driven Sales Coach to join our high-performing Travel Sales team. The ideal candidate will bring a solid background in call center sales coaching, excellent negotiation and objection-handling skills, and a strong grasp of sales tools and performance metrics. You will play a pivotal role in enhancing agent sales effectiveness and achieving revenue goals.
Key Responsibilities:
- Conduct regular 1:1 and group coaching sessions to improve sales performance
- Provide feedback based on sales metrics and call monitoring results
- Identify knowledge or skill gaps and provide targeted improvement plans
- Guide agents in handling objections and negotiation techniques
- Work closely with Quality Assurance and Training teams to align on best practices
- Monitor sales dashboards, CRM entries, and use Excel to track performance trends
- Contribute to achieving account-level sales KPIs
Qualifications:
- Bachelor’s degree (required)
- At least 1 year of experience in a sales coaching or team lead role, preferably in a call center/travel sales environment
- Strong objection handling and negotiation skills
- Proficiency in Sales CRM, QA tools, and Excel dashboards
- Willing to work 100% onsite in Cebu IT Park and amenable to shifting schedules
- Can start by July 16, 2025
Recruitment Process: (All stages conducted virtually)
- Initial Interview – HR (Human Resources)
- Operations Interview – via MS Teams
Job Type: Full-time
Pay: Php23,000.00 - Php35,000.00 per month
Application Question(s):
- Are you a college graduate?
- year of experience as a sales coach or in a sales leadership role in a BPO setting?
- Can you share your experience in coaching a team specifically in travel or voice-based sales?
- How do you typically handle sales objections? Can you give an example?
- Are you experienced with CRM platforms and Excel dashboards? Which tools have you used?
- Are you willing to work onsite at Cebu IT Park on a shifting schedule?
- Are you available to start by July , 2025?
Work Location: On the road