Job Title: Service Crew
Responsibilities:
Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide information about products, promotions, and policies.
- Handle customer inquiries, complaints, and returns with patience and efficiency.
Sales and Upselling:
- Actively engage in selling products and achieving sales targets.
- Upsell and cross-sell relevant products to enhance customer satisfaction.
- Maintain product knowledge and stay updated on new arrivals and promotions.
Merchandising / Stock Management:
- Receive and check incoming stock against invoices.
- Ensure proper shelving, organization, and display of merchandise.
- Monitor and report on stock levels to prevent shortages or overstock situations.
- Apply First In / First Out (FIFO) Method
Cash Handling SUPPORT:
- Assist Manager / OIC in operating the cash register and handle transactions accurately.
- Provide change and receipts to customers.
- Follow cash handling procedures and reconcile cash drawer at the end of the shift.
- If short, possible for salary deduction
Cleanliness and Maintenance:
- Maintain a clean and organized store environment.
- Perform regular cleaning tasks, including sweeping, mopping, and restocking supplies.
- Report any maintenance issues promptly.
Team Collaboration:
- Work collaboratively with other store crew members and departments.
- Communicate effectively with the team to ensure a smooth workflow.
- Assist in training new store crew members as needed.
Job Type: Full-time
Pay: From Php560.00 per day
Work Location: In person