Requisition Number: 101494
SharePoint Administrator Support Engineer
Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605
Insight at a Glance
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- #20 on Fortune’s World's Best Workplaces™ list
- 14,000+ engaged teammates
- Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
- $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
As a Dedicated SharePoint Administrator Support Engineer, you'll be the primary technical resource embedded with a single Insight client, providing specialized support for their Microsoft SharePoint Online environment and its integration within their Microsoft 365 ecosystem. Your unique value will come from deeply understanding their specific needs, proactively solving problems, and acting as their trusted advisor for all things SharePoint Online/On-Prem. You'll contribute directly to their operational efficiency and strategic initiatives by administering and optimizing the customer’s SharePoint Online/On-Prem environment. Along the way, you will get to:
- Serving as the dedicated primary technical contact for all SharePoint-related inquiries and issues for a single client.
- Proactively identifying, troubleshooting, and resolving complex SharePoint technical issues specific to the client's environment, acting as their advocate and collaborating with product groups as needed.
- Providing tailored technical assistance, knowledge sharing, and strategic guidance directly to the client's IT staff and end-users, focusing on SharePoint best practices and optimization.
- Developing and maintaining a deep understanding of the client's specific SharePoint architecture, customizations, and operational requirements.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
We are looking for a SharePoint Administrator Support Engineer with
- 4-8 years of experience supporting Microsoft 365 environments at an enterprise scale, with a strong and demonstrable emphasis on SharePoint, ideally in a dedicated or highly client-focused role and prior customer-facing product/technical support experience, emphasizing direct client engagement and relationship building
- Considerable hands-on experience supporting SharePoint, Teams, OneDrive, and Power Platform, with profound expertise in SharePoint Online and its interconnected services.
- Extensive experience with Modern SharePoint Architecture & Microsoft 365 Groups Architecture, including how these are implemented within a client's specific tenant.
- Subject matter expertise in all areas of SharePoint, including site administration, content management, search, collaboration features, custom solutions, and information architecture within an enterprise context.
- Active relevant certification in Microsoft certifications such as Microsoft 365 Certified: SharePoint Administrator Associate or Microsoft 365 Certified: Administrator Expert (MS-102)
What to Expect We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul. We offer all the benefits you expect—health, dental, vision, PTO—plus:
- Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
- Hybrid Set up
- Group Life Insurance
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!