As an Operations Automation Associate in Commercial & Investment Bank, you conduct intermediate intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of the automation to support the Operations function.
Job responsibilities
- Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance
- Contributes to the implementation of the operational automation strategy involving intelligence automation tools, and contributes to the identification of Objectives and Key Results (OKR), Key Performance Indicators (KPIs), or metrics to deliver benefits from operational automation
- Collaborate with technology teams to create the necessary infrastructure that supports both traditional coding and low-code automation capabilities.
- Utilizes intelligent automation solutions which allows the team to automate functions and deliver benefits including capacity creation, risk reduction, and the streamlining of operational processes
- Coach and mentor less experienced team members on automation tools and potentially create and/or deliver training curriculum and courses around workflow automation
- Implement the operational automation strategy involving intelligent automation tools and work with technology to create the required infrastructure to support automation capabilities
- 3+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Intermediate experience using Microsoft Office suite, including SharePoint
- Proficiency in programming languages and technologies, including Python, Java, HTML/CSS3, and JavaScript, with familiarity in both SQL and NoSQL database systems
- Experience with cloud hosting platforms (AWS, Azure) and modern front-end technologies
- Experience with version control systems (GitHub, Bit Bucket, etc.)
- Proven experience in collaborating effectively across all levels of an organization
Preferred qualifications, capabilities, and skills
- Bachelor's or higher degree
- Elevated understanding of business analysis, design, development, testing, and deployment
- Understands CI/CD processes
- Experience with Power Platform and DBM
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.