A Retail Department Manager/Leader is responsible for managing a specific department within a retail store to ensure efficient operations, meet sales goals, and provide excellent customer service
Job Description
Sales Management:
- Understand and achieve monthly sales targets and support sales operations effectively.
Store Management
- Handle daily process of opening and closing stores.
- Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
Product Management
- Manage product inventories in & out of the warehouse, stock inventory management, check product expiry/validity date, handle product defects, and handle trial/sample packs.
Service Management
- Ensure store customer service satisfaction, cashiering/check-out counter service.
- Handle customer complaint
Merchandising /Product Display Management
- Familiar with merchandising display standards and perform display adjustments.
Operation Management
- Anti-theft strategy
- Ensure daily cash and small notes.
- Ensure the accuracy of invoices/receipts & cashiering
- Ensure store customer service
- satisfaction, cashiering/check-out counter service.
- Handle customer complaint
Requirements
- Have working experience in fast fashion/supermarket/retail stores/shopping mall is preferred.
- Pleasant, presentable, cheerful, good in communication skills, and responsible
- Able to accept shift work (subject to the outlet operation hour)
- Have a good sense of service and be familiar with basic computer operations.
- Fully work at retail stores.
Job Types: Full-time, Permanent
Pay: Php35,000.00 - Php40,000.00 per month
Benefits:
- Employee discount
Work Location: In person