The Store Manager will oversee the daily operations of the store, ensuring a high standard of service, efficiency, and customer satisfaction. This role involves managing staff, maintaining inventory, and implementing policies to drive sales and profitability.
Duties & Responsibilities of a Store Manager:
- Oversee the daily operations of the store, including opening and closing procedures.
- Ensure smooth front of house and back of house operations.
- Monitor store cleanliness and organization.
- Recruit, train, and manage staff, including servers, cooks, and other employees.
- Schedule shifts and manage employee performance conduct regular staff meetings and provide ongoing training to ensure high service standards.
- Greet and interact with customers to ensure satisfaction and address any issues or complaints.
- Maintain high standards of customer service and resolve conflicts promptly and effectively.
- Manage inventory levels of seafood and other store supplies, ensuring freshness and availability.
- Order and receive supplies, monitor stock levels, and reduce waste through efficient inventory management.
- Prepare and manage budgets, including monitoring expenditures and maximizing revenue.
- Handle cash and financial transactions, prepare reports, and ensure accurate record keeping.
- Ensure that all food served meets quality standards for taste, presentation, and safety.
- Conduct regular inspections of food preparation areas and implement necessary improvements.
- Ensure compliance with health and safety regulations, including food safety protocols and employee safety practices.
- Conduct routine safety audits and maintain up to date records for inspections.
- Implement marketing strategies to attract and retain customers.
- Promote special events, seasonal menus, and new offerings to boost sales and enhance customer experience.
- Handle administrative tasks such as scheduling, payroll, and record-keeping.
- Prepare reports on sales, staff performance, and other key metrics for upper management.
- Provide regular updates and reports to the Roving Manager on store performance, issues, and any significant developments.
- Other tasks that may be assigned from time to time.
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Free parking
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Tarlac: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Restauarant Manager: 3 years (Preferred)
Language:
- English (Preferred)
Work Location: In person