Role : Team Manager - Insurance Claims
Company : One of the global client
Location : Davao City
Setup : Onsite
Our most successful candidates will have:
- Bachelor's Degree in any course (preferred but not required).
- 2+ years of experience in a similar leadership role.
- 1-2 , (should this be 3-5 years?)years of experience in Disability Insurance Program (required).
- Relevant experience in Healthcare and Other Insurance (preferred)
- Familiarity with FINEOS is an advantage
- Strong analytical skills with the ability to interpret data, identify trends, and drive improvements.
- Demonstrated leadership skills in team management and problem resolution.
- Excellent time management and multitasking abilities
- Strong verbal and written communication skills in a professional setting
- Proficiency in MS Office applications.
Job Description
As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.
You are also expected to:
- Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
- Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
- Identify the training needs that will equip the staff with fundamental skills and knowledge
- Have a thorough understanding of the Short-Term, Long-Term, FMLA, and State Leave process related to Disability product and associated and medical terminologies, various system tools and operational procedures utilized within the program
- Collaborate with stakeholders on a regular basis for changes in promotions and updates
- Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers
Job Type: Permanent
Pay: Php40,000.00 - Php65,000.00 per month
Benefits:
- Health insurance
- Life insurance
Application Question(s):
- Min 3+ yrs exp as a Team Manager - Insurance Claims
- 1-2 , (should this be 3-5 years?)years of experience in Disability Insurance Program (required).
- • Relevant experience in Healthcare and Other Insurance (preferred)
- • Proficiency in MS Office applications