Training Specialist - Freelance, Remote
Application Deadline: 5 September 2025
Department: Training
Employment Type: Freelance
Location: Philippines
Reporting To: Christinne Requita
Compensation: $4.50 / hour
Description
Magic is a leading modern outsourcing platform connecting SMBs to high-quality remote workers, from SDRs to virtual assistants. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.Our company came out of Y Combinator in 2015. Since then, we've grown to 1000+ remote workers, with strong venture backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and the US time zones.
As a full-time Freelance Support Training Specialist at Magic, you'll provide crucial backup support to our full-time training team by stepping in to facilitate training sessions when primary trainers are unavailable. This role ensures continuity in our Executive Assistant training programs and helps maintain the high-quality training standards that Magic is known for.
The impact you’ll make...
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Training Session Coverage
- Step in to facilitate trainer-led, classroom-type, daily virtual training sessions when full-time trainers are unavailable
- Deliver consistent, high-quality training experiences based on established curriculum
- Conduct and facilitate assessments that effectively test learned skills during programs
- Provide objective and constructive feedback to trainees regarding their performance
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Administrative Support
- Handle general inquiries and concerns from trainees during training sessions
- Ensure that attendance documentation is maintained during sessions you facilitate
- Keep training documentation accurate and up-to-date for sessions under your care
- Coordinate with the Assistant Training Manager regarding schedule coverage needs
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Quality Assurance
- Maintain Magic's training standards and deliver content according to established guidelines
- Address and resolve trainee concerns promptly during training hours
- Provide insights and feedback to improve the training structure based on session observations
- Support onboarding to Operations for trainees who complete programs when needed
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Flexible Coverage
- Remain available on short notice to cover training sessions when needed
- Adapt quickly to different training modules and programs as required
- Communicate availability and scheduling constraints clearly with management
- Maintain preparedness to deliver various training topics within the curriculum
Skills, Knowledge and Expertise
- Minimum 1 year of experience in training within a virtual setup with proven success
- Minimum 1 year of recent experience as a VA/EA working with US clients
- Must be comfortable working from Monday - Friday at 9:00 pm - 6:00 am PHT
- Proficiency with Google Suite, Discord, and Slack for training delivery and coordination
- Exceptional presentation skills and knowledge of Google Slides, Canva, and related software
- Strong communication skills with the ability to provide context and consider audience impact
- Solid understanding of different training/learning styles and strategies
- Experience in problem-solving and conflict resolution
- Highly organized with superior attention to detail
Your superpowers are...
- Flexibility and adaptability to step into various training scenarios
- Strong rapport-building skills with trainees and team members
- Ability to maintain high training standards under short-notice circumstances
- Clear and effective communication across different audiences
- Independent work capability with strong planning skills
- Quick learning ability to adapt to fast-paced environments
- Conflict resolution skills with proven success
- Breaking down complex concepts for different learning styles
You should apply if...
- You thrive in flexible, on-demand work environments
- You enjoy helping others learn and develop professional skills
- You're comfortable stepping into established training programs and curricula
- You can maintain quality standards while adapting to various training topics
- You want to contribute to developing the next generation of Executive Assistants
- You're excited about supporting a growing training organization