Introduction: If you are a fast learner and an excellent negotiator looking for a growth environment to take your career to the next level, then we are looking for you.
BUSINESS PURPOSE: Providing Innovative & Consistently Satisfying Customer Experience for intermodal shipping
MISSION: To be Moving 1500 Containers per week and generation $100m per year in Revenue by 2030
Role Summary
- Position: Transport & Logistics Operations Specialist
- Location: Remote
- Type: Full-time
- Salary: Negotiable
Key Responsibilities
- Managing the end-to-end process, liaising with customers and suppliers for container deliveries, collections, arrival/departure times, and updates.
- Researching and onboarding new suppliers for container transport, storage, and hire.
- Receiving and processing new customer inquiries.
- Responding to customer emails and phone calls.
- Responding to supplier emails and phone calls.
- Tracking and tracing shipping containers and updating customers on the status of transit.
- Requesting transport quotes from transport suppliers.
- Managing shipping container sales listings on various marketplaces.
- Responding to customer quote inquiries.
- Responding to customer support inquiries.
- Sourcing shipping containers from various suppliers for hire and purchase.
- Booking shipping containers to transit on vessels and trains with relevant providers.
- Booking timeslots for trucks in and out of railyards, container parks, and wharfs.
Required Skills and Qualifications
- Excellent communication skills, both written and verbal.
- Strong negotiation skills.
- Ability to multitask and manage multiple projects simultaneously.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and remotely.
- Experience in sourcing and managing supplier relationships.
- Customer service experience with a focus on resolving inquiries efficiently.
- Good understanding of CRM systems.
- Thrives during busy and demanding situations.
- Excellent computer skills and a fast learner of software applications.
- Keen to join a rapidly expanding business, play a leading role in its success, and set themselves up for many future career opportunities.
- Actively contribute to and work towards achieving the business's quarterly, monthly, and weekly objectives, continuously improving the overall working environment and enhancing the customer experience.
Preferred Skills
- Previous experience in a remote working environment.
- Familiarity with transport and logistics regulations and compliance.
- Knowledge of project management principles and tools.
Advantages which comes along with this position
- Full-time remote work – no commuting required.
- Significant opportunities for career growth.
- Monthly allowance for electricity and internet expenses.
- Competitive and negotiable salary.
- Performance-based bonuses for meeting targets. (after the probationary period has passed)
Company Culture and Benefits: Our company culture focuses on constant improvements and challenges to better our standards. We believe in fostering a supportive and collaborative work environment that encourages professional development and personal growth.
If you believe that you will be an excellent fit to this role, then we would like to hear from you. Deadline for this application will be 05/05/25. Please apply through indeed.
Job Type: Full-time
Pay: Php40,000.00 - Php50,000.00 per month
Benefits:
- Paid training
- Work from home
Schedule:
- 10 hour shift
Supplemental Pay:
- 13th month salary
- Yearly bonus
Experience:
- AU or US Employer: 1 year (Required)
- Transport & Logistics: 1 year (Required)
Work Location: In person