- Answer incoming calls according to procedure and Departmental standards.
- Assist patients in their queries and concerns
- Collect patients' outstanding balance
- Assist third party entities, e.g. insurance, in their queries regarding patients' accounts
- Places outbound collection calls according to procedure and Departmental standards.
- Collect patients' outstanding balance
- Assist patients in their billing queries and concerns
- Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup.
- Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities.
- Team player being supportive of Department and Company goals and policies.
- Reliable and punctual by maintaining a good attendance record and arriving at work and returning from lunch and breaks on time.
- Other related duties may be assigned from time to time
Job Types: Full-time, Permanent
Pay: Php21,000.00 - Php26,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Language:
- English (Preferred)
Work Location: In person