The Accounts Management Specialist is in-charge of the after sales services of the company's clients and tenants. They will be responsible for maintaining customer satisfaction, managing accounts, and ensuring effective communication with clients.
Qualifications
- Graduate of a 4-year bachelor's degree course.
- Fresh graduates can apply.
- At least 6 months of work experience in handling customers is a plus.
- Experience in Account Management is a plus.
- Has good negotiation, analytical, and communication skills.
- Has strong customer service mindset.
- Can build rapport and handle complaints with urgency and empathy.
- Projects confidence and a polished professional image.
- Can work with quotas and targets.
- Willing to be assigned in Uptown Bonifacio, Taguig.
Responsibilities:
- Serve as the contact for client interactions, addressing inquiries and concerns.
- Handle client inquiries and concerns effectively and efficiently.
- Collaborate with various departments to ensure client concerns are addressed promptly.
- Provide clients with timely updates and feedback regarding the status of their inquiries.
- Maintain and update monitoring reports.
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 10 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Report job
