Job description
Accounts Receivable Representative (Collections)
This is a fully remote / work from home opportunity.
Role Overview:
We are seeking a highly organized and detail-oriented Accounts Receivable Representative to manage daily collections activities and ensure timely invoice payments. This role requires strong communication skills, attention to detail, and the ability to maintain positive relationships with customers while streamlining the collections process. The ideal candidate will be proactive, goal-oriented, and capable of working in a fast-paced environment.
Key Responsibilities:
- Manage accounts receivable processes, ensuring minimal overdue balances.
- Maintain accurate records and update customer accounts.
- Utilize collection and job management programs to track invoices and communications.
- Contact customers/vendors regarding overdue payments and gather necessary documentation.
- Follow company collections procedures and document all steps.
- Ensure a balance between efficiency and maintaining strong customer relationships.
- Keep aging reports updated and apply credits or collections accordingly.
- Notify the Accounts Receivable Manager of any issues or disputes.
- Provide support to other accounts receivable team members as needed.
Required Skills & Qualifications:
- Minimum two years of business experience (collections experience preferred).
- Strong verbal and written communication skills, including professional phone and email etiquette.
- Excellent customer service, listening, and problem-solving skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to learn new software.
- Highly organized, detail-oriented, and capable of multitasking.
- Self-motivated with a goal-oriented mindset.
- Ability to work efficiently in a fast-paced, team-oriented environment.
- Willing to work full-time (40 hours per week) following US time zones.
Preferred Qualifications:
- Experience with collection activities.
- Familiarity with accounts receivable processes and software.
Perks:
- Full-time regular employment after 6 months of a probationary period
- HMO
- 13th month pay
- VL and SL leave credits
- Statutory benefits following PH Labor laws
If interested, please apply here and expect an email from our Recruitment team for the next steps!
Thank you and looking forward to hearing from you.
Job Types: Full-time, Permanent
Pay: Php35,000.00 - Php40,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
Work Location: Remote
